Privacy Policy

1. Who We Are

Shardhan Corporate Consultants LLP ("Shardhan", "we", "us", "our") is a limited liability partnership registered under the Limited Liability Partnership Act, 2008 in India. Our registered office is at Corporate Core, Okhla Phase III, New Delhi – 110020, India. We provide management consulting, taxation, compliance, and advisory services to clients globally.

For the purposes of data protection law, Shardhan Corporate Consultants LLP is the data controller of personal data collected through this website (shardhanconsultants.com) and through our service delivery operations.

2. Data We Collect

We collect and process the following categories of personal data:

• Contact and identity data: name, email address, phone number, job title, and company name — provided when you complete our contact form, send us an email, or engage our services.
• Communication data: the content of emails, messages, and documents you send to us in the course of enquiry or service delivery.
• Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, and other technology on the devices you use to access our website — collected automatically through cookies and server logs.
• Usage data: information about how you use our website, products, and services.
• Service delivery data: financial, tax, corporate, and identity documents provided by clients for the delivery of our advisory services. This data is handled under separate engagement letters and data processing agreements.

3. How We Use Your Data

We use personal data for the following purposes and under the following legal bases:

• Responding to enquiries (legitimate interests / contract): to respond to messages submitted through our contact form or sent by email.
• Service delivery (contract performance): to deliver our advisory, tax, compliance, and managed services to clients.
• Legal and regulatory compliance (legal obligation): to comply with applicable laws including the Income Tax Act, FEMA, Companies Act, and professional body requirements.
• Website analytics (legitimate interests): to understand how visitors use our website and improve its content and functionality. We use Google Analytics 4 for this purpose.
• Marketing communications (consent): to send newsletters, insights, and updates to subscribers who have opted in. You may unsubscribe at any time.

4. Data Sharing

We do not sell personal data. We share personal data only with:

• Service providers: trusted third-party vendors (cloud hosting, email services, accounting software) who process data on our behalf under data processing agreements.
• Professional advisers: lawyers, bankers, auditors, and insurers bound by confidentiality obligations.
• Regulatory authorities: tax authorities, courts, and regulators where required by law.
• Client-authorised parties: government portals, banks, and regulators as explicitly instructed by clients in the course of service delivery.

5. International Data Transfers

As a firm serving global clients, we may transfer personal data across borders. Where data is transferred from the UK or EEA to India, we rely on Standard Contractual Clauses (SCCs) approved by the UK ICO and European Commission respectively. Our India operations comply with the Digital Personal Data Protection (DPDP) Act, 2023.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal and professional obligations. Tax and corporate records are typically retained for 7 years following completion of the relevant engagement. Website enquiry data is retained for 3 years unless an engagement follows.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of your personal data held by us
• Correct inaccurate personal data
• Request erasure of personal data (subject to legal retention requirements)
• Object to or restrict processing of your personal data
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: privacy@shardhan.com or write to our Delhi office. We will respond within 30 days.

8. Cookies

Our website uses cookies. For full details of the cookies we use and how to manage them, please see our Cookie Policy.

9. Security

We maintain ISO 27001-aligned information security controls including encryption at rest and in transit, VPN-protected access to client data, role-based access controls, and annual security reviews. Our systems are designed to prevent unauthorised access, disclosure, alteration, or destruction of your personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified on this page with an updated "last revised" date. We encourage you to review this page periodically.

11. Contact & Complaints

For privacy-related queries, contact our Data Protection Officer at: privacy@shardhan.com

If you are located in the UK or EU and are unsatisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority (UK ICO: ico.org.uk; your national DPA if in the EU).

If you are located in India, you may contact the Data Protection Board established under the DPDP Act, 2023, once it becomes operational.